What software reports should I look at?
October 16, 2024
A friend who is a dental CPA and practice management speaker asked us the other day what reports from practice management software should be reviewed by a practice owner. Here is our answer: Using PMS Reports to Monitor Your Practice Obviously, there is no report called “Is embezzlement
How to Divide Duties Between Team Members
September 09, 2024
There have been a lot of articles written that give dentists vague encouragement to allocate duties between team members as a way of lowering embezzlement risk. However, what most of these articles are lacking is any practical advice on how do do this. This lack of clear direction leaves a dentist in a
Introducing SOFIA
July 05, 2024
Introducing SOFIA consulting services For when following your instincts isn’t good enough “Trust your gut.” We have all heard, followed, and probably given that advice. And, in situations where a problem is not solvable quantitatively, making decisions by intuition is the only way. Traditionally, dentists
Articulation - Prevention's Best Kept Secret
When we use the word "articulation" when speaking with a dentist, inevitably we evoke an image of the mandible and maxilla functioning in harmony. There is a second concept of articulation in dentistry, and it is one that most dentists have not been exposed to. This second articulation, which is labeled
What to do (and not do) if embezzlement is suspected
March 26, 2025
If you have embezzlement concerns, click this link to download a vital checklist of dos and don'ts:
The risks posed by Artificial Intelligence to Dental Practices
June 05, 2024
Unless you live in a cave, you have probably heard a lot about Artificial Intelligence lately. AI can drive cars, filter spam from your inbox (Yay!), and tailor the ads you see when browsing to suit your preferences. Applications that seem to be straight from science fiction are on the horizon.
Asked on justanswer.com -- I have embezzled over $30,000 from a dental practice that I worked in. What should I do?
May 06, 2024
Here is a conversation between an anonymous person and an attorney at justanswer.com. Note how the thief confesses to under-reporting the amount stolen to her dentist. I have embezzled over $30,000 from a dental practice that I worked in. I want to repay it. I have
It’s Not Just Cash That Gets Embezzled!!
May 03, 2023
We live in a society that is becoming increasingly “cashless.” The convenience of using debit and credit cards for transactions started the trend.
Is there a psychological test that will allow you to flag employee dishonesty?
January 21, 2023
We recently were asked this question by a dentist and thought that discussion of psychological testing for dishonesty is something that we should address.
Electronic Funds Transfers – 7 Reasons they are Dangerous
November 26, 2022
Both insurance companies and dental practices have long appreciated the convenience of electronic funds transfers as a method of payment.
The Coming Storm
October 22, 2022
The chorus in the financial press is growing that a storm of recession is on the horizon. Inflation has been described as “too much money chasing too few goods.”
“Call the Police” and Other Myths of White Collar Crime.
May 30, 2022
Should I call the police if I think I have been embezzled? I have recently been involved in a couple of Facebook discussions that had a common element that I wanted to share with you.
The Ugliest Filling Ever
May 10, 2022
Let’s think about the control systems in place in your practice. Everything from the “balancing” done by staff at the end of each day to what you as a practice owner review to how the burglar alarm in your practice operates.
Own Your Stuff! Practice Financial Management
December 23, 2021
Dental practice financial management requires a practice owner to have some involvement in the financial operations of their practice.
Hiring Properly in a Tight Labor Market – 6 strategies
September 03, 2021
A common theme at conferences and in dental media lately is a shortage of people to hire ,and hiring properly has become a high challenge.
My Office Manager Quit Suddenly. I’m Devastated. Now What? 3 things to know
August 30, 2021
Sooner or later, every practice owner receives this unwelcome news. Your office manager quits suddenly. He or she is the key to the smooth functioning of your office.
